For managers and coworkers

An AI coach for the leadership conversations that matter

North helps you prep for tough 1-on-1s, coach the managers who report to you, influence peers without authority, and walk into your next meeting ready — with full context on your team.

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North Coach

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Sarah's performance is slipping. What do I do?

Start with curiosity, not a PIP. Ask her what's feeling hardest right now. Most slumps have a story behind them.

Ask your coach anything...

When to use this

Open North the moment something on your team feels off. You'll have a next step in under a minute.

You're about to have a difficult conversation

A team member is disengaging

You're unsure how to give feedback

You're stuck on a hiring decision

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Free to start · No credit card · Sign in with Google in seconds.

Built for managers across every industry

Your coaching data is encrypted, never shared, and never used to train AI. You own it.

Retail Hospitality Healthcare Technology Food Service General

Features

Stop winging it. Start leading.

Every feature exists because a real manager said "I wish I had this." Here's what changes when you do.

Prepare

New

AI-Powered 1-on-1 Prep

One click generates a full prep card: prioritized talking points, overdue action reviews, team member mood signals, suggested meeting flow — built from all their data.

Difficult Conversations

Context-aware coaching that knows your team, so you can handle tough situations with confidence.

Daily Huddles

Generate tailored morning team scripts in seconds with industry-specific focus areas.

Voice Coaching

Talk to your coach and listen to responses with natural AI voices — no typing needed, perfect for on-the-go.

Photo to Coaching

Snap a photo of meeting notes, a whiteboard, or a Slack message — North reads it and coaches you on the spot.

Track

Your team, in context

Add the people who report to you so every coaching answer is about Sarah and Marcus — not generic "an underperformer". North remembers what you said about them.

Know what needs your attention

Overdue follow-ups, stale 1-on-1s, and what to do about each one — at a glance.

Weekly Digest

AI-generated summary of coaching activity, journal themes, 1-on-1 gaps, and overdue actions.

Grow

Capture lessons before they're lost

30-second daily reflections that feed into your AI coach. It connects patterns you'd never see on your own.

Coach the managers who report to you

North helps you think through how to support a struggling middle manager — from diagnosis to the actual conversation.

Influence sideways, not just down

Stakeholder management without authority: how to get a peer team on board, how to manage up, how to lead in a meeting where you don't run the room.

How North coaches you

Honest about what we know about you

Leadership conversations get sensitive fast. Here's exactly what North can and can't see — so you know what you're working with.

What North knows about you

Your team members and the notes you wrote about them. Your 1-on-1 history and action items. Your journal reflections. Your role and industry. Anything you explicitly asked it to remember.

How it coaches

Like a senior leader who's helping you prep, not a chatbot reciting frameworks. It asks clarifying questions when context is missing, gives one clear recommendation first, and stays neutral in conflicts.

What it does not see

No Slack, no email, no calendar, no LinkedIn, no web scraping. It only sees what you type into North. Your conversations are not used to train future models.

If you ever ask "how did you know that?" — North will point you back to where in the app you told it.

Product

See it in action

A team member starts slipping. North flags it, helps you prep the conversation, and tracks the follow-up — so nothing gets dropped.

app.northcoach.net

Monday, April 13

Good morning, Alex

A
62

Team Pulse

Some areas need attention

Pulse 1-on-1s Follow-up Sentiment

2 overdue action items and 1 team member with a declining pulse

Ask Coach

Prep 1-on-1

Gen Huddle

Journal

Weekly Digest

New

Completed 5 of 8 scheduled 1-on-1s — up from 3 last week

Maria's engagement dropped to yellow for the 2nd consecutive week

New hire playbook for David is 60% complete — next step: week 3 check-in

How It Works

From signup to better 1-on-1s in 5 minutes

Three steps to better leadership.

1

Tell North about your world

Pick your industry and role. North immediately adapts — the KPIs it tracks, the frameworks it recommends, and the scenarios it coaches you through are all specific to what you do.

2

Add the people you lead

Add your direct reports — their roles, strengths, development areas. From now on, every piece of coaching advice is tailored to your actual team, not generic templates.

3

Lead with confidence from day one

Prep for your next 1-on-1, handle that difficult conversation you've been avoiding, or check your team's pulse — and every interaction makes your coach smarter about your situation.

app.northcoach.net/huddle

Daily Huddle

Ready

Opening

"Good morning team — great close yesterday, we beat our conversion target by 3%. Let's keep that energy today."

Today's Focus

"Summer Sale is in week 2 — our attachment rate is at 22%, target is 30%. Every customer who buys a main item, suggest the matching accessory."

Quick Reminder

"New loyalty sign-up process starts tomorrow. Sarah will walk us through it at the end of today's shift."

Close

"Let's have a strong day — own the floor, own the conversation. Go."

~3 min read
Copy to clipboard
Daily Huddle Generator

Energize your team in 30 seconds

No more winging the morning meeting. North generates a tailored huddle script that sets the tone, calls out today's priorities, and keeps your team focused.

It knows your active campaigns, recent wins, and what needs attention — so every huddle is relevant, not generic.

  • Industry-specific scripts tailored to your role
  • References active campaigns and current store priorities
  • Copy and deliver — ready in under a minute
Per-Report Pulse Check

Your weekly gut check on each team member

This is not an employee survey or an eNPS replacement. It is a lightweight read you log yourself during or after a 1-on-1: green, yellow, or red on a few dimensions you care about.

Two weeks of yellow on the same person and North flags it the next time you open the app. Pair it with the notes you already write and the gauge gives you a sharper picture of who needs your attention this week.

  • Log a quick green / yellow / red read after each 1-on-1
  • Combined with 1-on-1 freshness and action follow-through
  • Repeated yellows or reds surface as attention items on the dashboard
  • You control the dimensions, the cadence, and who gets a pulse
app.northcoach.net
62 / 100

Team Pulse Check

Some areas need attention

Pulse 1-on-1s Follow-through Sentiment

Your Read by Team Member

SM

Sarah M.

Seems disengaged in recent notes

32
MC

Marcus C.

Positive momentum after coaching

78
AW

Alex W.

"Frustrated with schedule changes"

25

Combines the pulse reads you log with 1-on-1 freshness and follow-through

Industries

Coaching that speaks your language

A retail manager and an engineering lead face completely different challenges. North knows the difference.

Retail

Stores, showrooms, and physical retail

Key KPIs

Conversion Rate Percentage of store visitors who make a purchase UPT Units Per Transaction — average number of items sold per sale ATV Average Transaction Value — average spend per customer visit NPS Net Promoter Score — measures customer loyalty and satisfaction Attachment Rate Percentage of transactions that include an add-on item Shrinkage Inventory loss from theft, damage, or administrative errors

Learn more →

Hospitality

Hotels, resorts, and guest services

Key KPIs

RevPAR Revenue Per Available Room — total room revenue divided by available rooms ADR Average Daily Rate — average revenue earned per occupied room Occupancy Percentage of available rooms that are occupied Guest Satisfaction Overall guest experience score from post-stay surveys F&B Revenue Food & Beverage revenue generated across dining outlets

Learn more →

Healthcare

Clinics, hospitals, and care facilities

Key KPIs

Patient Satisfaction Patient-reported experience score from post-visit surveys Wait Times Average time patients wait before being seen by a provider Staffing Ratios Number of patients per nurse or provider on shift Compliance Adherence rate to regulatory and clinical protocol requirements

Learn more →

Technology

Software, engineering, and tech teams

Key KPIs

Sprint Velocity Average story points completed per sprint by the team Cycle Time Time from work started to work deployed to production Deploy Frequency How often code is deployed to production per week MTTR Mean Time To Recovery — average time to restore service after an incident

Learn more →

Food Service

Restaurants, fast food, and food service

Key KPIs

Speed of Service Average time from order placement to delivery Food Cost Cost of ingredients as a percentage of food revenue Labor Cost Total labor expense as a percentage of revenue Order Accuracy Percentage of orders served correctly without errors

Learn more →

General

Any management role

Key KPIs

Team Productivity Output and delivery rate relative to team capacity Engagement Employee involvement, motivation, and connection to work Retention Percentage of team members who stay over a given period Goal Completion Percentage of team and individual goals achieved on time

Learn more →

Pricing

Simple, transparent pricing

Start North free. Upgrade when you're ready. No surprises.

Free

See if it works for you — no card needed

$0 forever
  • 15 AI coaching messages per day
  • Up to 2 team members
  • 1-on-1 tracker with AI prep
  • Dashboard with weekly digest
  • Secure cloud storage
  • Custom coach name
Sign in with Google

Pro

Everything you need to lead with confidence

$15 per month
  • Unlimited AI coaching messages
  • Unlimited team members
  • All 16 conversation templates
  • Coaching playbooks with AI per step
  • Coaching journal
  • Daily huddle generator
  • Team health pulse
  • Meeting timer + PDF export
  • All 3 themes
  • Up to 3 skip-level managers
  • Everything in Free
Upgrade to Pro
Best Value — Save 20%

Pro Annual

Everything in Pro, billed yearly.

$12 per month

$144 billed annually

  • Unlimited AI coaching messages
  • Unlimited team members
  • All 16 conversation templates
  • Coaching playbooks with AI per step
  • Coaching journal
  • Daily huddle generator
  • Team health pulse
  • Meeting timer + PDF export
  • All 3 themes
  • Up to 3 skip-level managers
  • Everything in Free
Get Pro Annual
Senior Leaders

Team

Best for managers leading other managers. Get team-wide visibility, shared standards, and better coaching follow-through.

$19 per user / month
  • Everything in Pro
  • Unlimited skip-level managers
  • Catch issues before they escalate
  • Prep for skip-level conversations in seconds
  • Priority support
Contact Us

No credit card required. Cancel or downgrade anytime.

Compare Plans

Feature comparison

See exactly what you get at every tier.

Feature Free Pro Team
Coaching conversations per day 15/day Unlimited Unlimited
People you can coach 2 Unlimited Unlimited
Track every 1-on-1 conversation
AI-generated talking points
Stay on track during meetings
Share notes with HR
Capture daily coaching moments
Morning team scripts in seconds
Spot disengagement early
Step-by-step leadership guides
Coach the managers who report to you Up to 3 Unlimited
Visual customization 2 themes All themes All themes
Your data, encrypted and safe
Name your AI coach

Testimonials

Managers lead better with North

What managers say after using North.

"North helped me prepare for a difficult PIP conversation I'd been dreading. The SBI framework suggestion was exactly what I needed."

AM

Alex M.

Retail Store Manager

"I used to spend 30 minutes prepping for each 1-on-1. Now North does it in 5 seconds and the suggestions are better than what I'd come up with."

SK

Sarah K.

Engineering Manager

"The team pulse feature caught that one of my team members was disengaged before I even noticed. Saved me from losing a great employee."

JT

James T.

Hotel GM

FAQ

Frequently asked questions

Everything you need to know about North.

North is an AI-powered leadership coaching platform designed for frontline and mid-level managers. It combines a context-aware AI coach with practical tools like 1-on-1 prep, team health pulse, coaching playbooks, and daily huddle generators — all tailored to your industry.

North is built for frontline and mid-level managers — store managers, team leads, hospitality GMs, healthcare supervisors, restaurant managers, and engineering managers. If you run 1-on-1s, coach a team, or handle tough conversations, North is for you. Senior leaders who manage other managers also use the Team plan.

North's AI coach builds context from your team data, 1-on-1 history, journal entries, pulse ratings, and active playbooks. When you ask a question, the coach already knows your situation — no need to re-explain. It's like having a leadership mentor who's always up to speed.

Yes. Your data is stored securely in an encrypted database with industry-standard encryption at rest and in transit. Authentication uses Google OAuth with encrypted JWT sessions. You can request data export or deletion at any time.

Absolutely. The Free plan includes 15 AI coaching messages per day, up to 2 team members, 1-on-1 tracking with AI prep, a weekly digest, and secure cloud storage. No credit card required.

Pro unlocks the full toolkit for individual managers: unlimited AI messages, coaching playbooks, journal, huddle generator, pulse tracking, and more. Team adds everything in Pro plus unlimited skip-level manager tracking — ideal for directors or VPs who manage other managers.

No. North is a web app that runs in your browser. Just sign in and you're ready to go. It works on desktop, tablet, and mobile. You can also add it to your home screen for a full-screen app experience.

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